FAQs — Got questions? We’ve got answers.

Check our top frequently asked questions per category.

● While you can add or withdraw money from both EGP and USD accounts any time, because of the banking system practice the wire transfers in EGP happen much faster (typically within a couple of hours on a working day) than in USD (typically in 2 working days). So expect longer credit/debit times in USD account.

● The bank fees for USD transfers are substantially higher than for EGP transfers. So while currently we don’t levy any fees for adding/withdrawing money in EGP account, we are constrained to levy fees for USD account. You may see the currently applied fees on your Menthum App.

● Menthum EGP Money Market Fund works on “retrospective” certificate NAV/price, hence you “add money” / “withdraw money” and the exact count of certificates to be “purchased” / “redeemed” respectively is known at the time of your transaction. On the other hand, Menthum USD Fixed Income Fund works on “forward” certificate NAV/price, hence you “add money” / “redeem certificates” and the exact count of certificates to be “purchased” / “redeemed” is not known at the time of your transaction. This will only be known at the time when the actual certificate transactions are done the next working day.